First of all, we’d like to thank you for your purchase.
Next, we ask you to read these important instructions…
You will receive an email shortly that provides complete information about the product you’ve just purchased.
Please note that orders are automated. If you do not receive your automated email, there may be a few explanations:
- The email went into your SPAM folder.
- You have a different email address registered with PayPal and the email went to that address.
- You are not recognizing the Sender of the email, which is “Assistant@LuciaRene.com”.
- The email actually did not arrive. This sometimes happens with aol.com, hotmail.com, live.com, and yahoo.com. For some unknown reason, these providers simply discard the email.
If, after waiting a few minutes, you cannot locate your automated email, please email us utilizing our Contact Form. Your request will be processed faster if you send us your PayPal purchase confirmation.
And finally, if you purchase on Lucia’s site often, consider adding Assistant@LuciaRene.com to your email contact list so our emails will not go into SPAM.
Sending best regards,